Privacy Policy
1. Introduction
Wolfram Machinery Inc. ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from https://www.wolframmachinery.com/ (the "Site").
By using the Site or providing us with your personal information, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information from you:
2.1 Personal Information
• Name
• Email address
• Mailing address
• Phone number
• Payment information (such as credit card details)
• Billing and shipping information
2.2 Automatically Collected Information
When you visit the Site, we may collect certain information automatically, including:
• IP address
• Browser type
• Operating system
• Pages viewed
• Time spent on the Site
• Referring URL (the page that led you to our Site)
We may also use cookies and similar tracking technologies to collect and store this information.
3. How We Use Your Information
We may use your personal information for the following purposes:
• To process transactions: We use your payment information to complete purchases.
• To provide customer support: We use your contact information to respond to inquiries or resolve issues.
• To improve our services: We use the data we collect to analyze user behavior, optimize our Site, and improve our products and services.
• For marketing purposes: With your consent, we may send you promotional emails or newsletters about new products, offers, or updates.
• To comply with legal obligations: We may use your information to meet legal requirements or respond to lawful requests by public authorities.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with third parties under the following circumstances:
4.1 Service Providers
We may share your personal information with third-party service providers that help us operate our business, including:
• Payment processors
• Shipping companies
• Email service providers
These service providers are contractually bound to use your information only for the purposes of providing services to us.
4.2 Legal Obligations
We may disclose your personal information if required by law, such as to comply with a subpoena or similar legal process.
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
• Access: You have the right to request a copy of the personal data we hold about you.
• Correction: You have the right to request corrections to inaccurate or incomplete data.
• Deletion: You can request that we delete your personal information under certain circumstances.
• Opt-out of marketing communications: You can unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link in the emails or contacting us directly.
6. Data Security
We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
7. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal or regulatory requirements.
8. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our Site. You can control or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated Privacy Policy will be effective as of the date it is posted.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at:
• Email: office@wolframmachinery.com
• Address: 7560 Morrow Rd, Agassiz, BC V0M 1A2, Canada
Effective Date: September 20th, 2024