Our Terms & Conditions
1. Introduction
Welcome to Wolfram Machinery Inc. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing and placing an order with Wolfram Machinery Inc., you agree to be bound by these terms and conditions. Please do not use our website or services if you disagree with any part of these terms.
​
2. Definitions
• “We”, “Us”, and “Our” refer to Wolfram Machinery Inc.
• “You” refers to the customer or website visitor.
• “Website” refers to https://www.wolframmachinery.com/
​
3. Eligibility
By using this website and placing orders, you represent that you are at least the age of majority in your jurisdiction, or that you have obtained consent from a parent or guardian to use this website.
​
4. Accounts
When you create an account on our website, you agree to the following:
• You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
• All personal information you provide to us through your account is up-to-date, accurate, and truthful and you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our website illegally or if you violate these Terms and Conditions.
​
5. Sale of Products
These Terms and Conditions govern the sale of products available on our website.
The following products are available on our website:
• Different types of Toolholder; and
• Accessories for machining.
You agree to purchase products from our website at your own risk.
6. Third Party Products
Our website may offer products from third parties. We cannot guarantee the quality or accuracy of products made available by third parties on our website.
​
7. Orders
7.1 Product Information
We strive to ensure that product descriptions, images, and prices are accurate. However, we do not guarantee that product descriptions or other content on this website are error-free. If the product offered is not as described, your sole remedy is to return it in unused condition.
7.2 Pricing and Payment
All prices are listed in US Dollars unless otherwise stated. We reserve the right to modify prices at any time without prior notice. Payment must be completed before your order is shipped. Accepted payment methods include PayPal, G Pay, Apple Pay, VISA, American Express, and Mastercard. We reserve the right to modify, reject, or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
​
7.3 Shipping
We ship to Canada and the USA. Shipping costs and delivery times will be calculated during checkout. Any customs fees, duties, or taxes applicable to international orders are the customer's responsibility. To request shipping to other countries contact us at office@wolframmachinery.com.
​
7.4 Order Cancellations and Modifications
You may cancel or modify your order before it has been processed for shipping. Once shipped, cancellations and modifications are not possible.
​
8. Returns and Refunds
8.1 Eligibility
To be eligible for a return, your purchased product must be unused and in the same condition as you received it. You have 30 days from the date of delivery to request a return.
​
8.2 Process
To initiate a return, contact us at office@wolframmachinery.com with your order number. Shipping costs for returns are the responsibility of the customer unless the product is defective or incorrect. Refunds will be issued to the original payment method once the returned product has been inspected.
​
9. Limitation of Liability
We are not responsible for any direct, indirect, incidental, or consequential damages that may result from the use or inability to use our products, website, or services. Our liability shall not exceed the amount paid by you for the product in question.
​
10. Intellectual Property
All content on this website, including images, text, logos, and product descriptions, is the property of Wolfram Machinery Inc. or its content suppliers. Unauthorized use of any content is prohibited.
​
11. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
​
12. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review this page periodically.
​
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the Province of British Columbia, Canada. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in British Columbia.
​
14. Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
​
15. Links to other Websites
Our website contains links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party website or service linked to our website. It is your responsibility to read the terms and conditions and privacy policies of these third-party websites before using these sites.
​
16. Contact Information
If you have any questions or concerns, please contact us at:
• (604) 796-2252
• office@wolframmachinery.com
• 7560 Morrow Rd, Agassiz, BC V0M 1A2, Canada
You can also contact us through the feedback form available on our website.
Effective Date: September 20th, 2024